At SkinSoul Switzerland, we take our customer’s privacy seriously and we will only collect and use your personal information as outlined below.
You can visit our website and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account (“SkinSoul account”) with us on our website and have logged on with your user name and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service.
Information we collect
SkinSoul collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our Site.
We may collect additional information about you when you:
- visit SkinSoul website
- register with and buy products or services e.g in-store, online or take part in promotions, competitions, customer surveys and questionnaires;
- provide us feedback or contact us eg in writing or call customer services
Using your information
Collecting your personal information helps SkinSoul to better understand what you need from us. We use your information to:
- manage and improve the scheme
- administer your account and send you your statement and mailings
- understand your shopping behaviour in order to develop and improve our products and services
- manage promotions, competitions, customer surveys and questionnaires
- check and verify your identity
We will not disclose personal data to others.
Marketing and research
Unless you indicate otherwise, we may contact you:
- with offers and information about SkinSoul’s products
- with offers and information about partners' products or services
- for customer research e.g. to help improve our services
Disclosures and transfer of your information
We will never disclose your information to anyone outside the SkinSoul Group except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.
SkinSoul reserves the right to change the policy at any time.